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Jeaselle Blaize

Customer Account Exectuive

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Intro
Roseau, Dominica
Studied Paralegal Studies at Dominica State College
Studied at St. Martin Secondary School
Insurance
Joined January 18, 2025

Languages

English
-
Native or Bilingual
About
Highly motivated Customer Service professional with a strong ability to support operational goals through efficient organization, problemsolving, and exceptional customer care. Skilled in multitasking, decisionmaking, and fostering positive relationships, with a proven track record of delivering results and ensuring data accuracy.
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Experience
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clear harbor
Mar 2019 – Nov 2024
canefield, DM
customer account executive (back office)
Successfully managed customer accounts and back-office functions while working remotely, demonstrating the ability to work independently with minimal supervision.  Performed accurate data entry and maintained up-to-date records, prioritizing tasks effectively to meet deadlines and enhance productivity.  Utilized problem-solving skills to address customer inquiries and improve service delivery, contributing to team goals and customer satisfaction.  Developed strong communication skills to ensure seamless ccollaborations with team members across various channels.
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Mr. Mills Fun Snacks
Jul 2023 – Aug 2023
Roseau
Sales Representative
Oversaw cashier responsibilities, including payment processing, receipt issuance, and cash reconciliation.  Delivered exceptional customer service, addressing customer needs to promote satisfaction.  Managed supply restocking and assisted in maintaining a clean and organized workspace.  Adhered strictly to food safety standards, ensuring compliance and a safe environment.
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Clear Harbor
Jul 2018 – Dec 2018
canefield, DM
Examination Proctor
 Maintained compliance with test centre protocols, upholding testing integrity and security.  Verified participant identification and documented relevant behaviours and outcomes.  Provided timely conflict resolution, managing inquiries and complaints professionally.  Worked flexible hours to meet centre demands, adjusting to diverse scheduling requirements.
Education
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Dominica State College
Sep 2016 – Oct 2018
Associate Degree , Paralegal Studies
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St. Martin Secondary School
Sep 2011 – Jul 2016
High School Diploma