school Studied Paralegal Studies at Dominica State College
school Studied at St. Martin Secondary School
folderInsurance
watch_laterJoined January 18, 2025
Languages
English
-
Native or Bilingual
About
Highly motivated Customer Service professional with a strong ability to
support operational goals through efficient organization, problemsolving,
and exceptional customer care. Skilled in multitasking, decisionmaking,
and fostering positive relationships, with a proven track record
of delivering results and ensuring data accuracy.
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Experience
clear harbor
Mar 2019 – Nov 2024
canefield, DM
customer account executive (back office)
Successfully managed customer accounts and back-office
functions while working remotely, demonstrating the ability to
work independently with minimal supervision.
Performed accurate data entry and maintained up-to-date
records, prioritizing tasks effectively to meet deadlines and
enhance productivity.
Utilized problem-solving skills to address customer inquiries and
improve service delivery, contributing to team goals and
customer satisfaction.
Developed strong communication skills to ensure seamless
ccollaborations with team members across various channels.
Mr. Mills Fun Snacks
Jul 2023 – Aug 2023
Roseau
Sales Representative
Oversaw cashier responsibilities, including payment processing,
receipt issuance, and cash reconciliation.
Delivered exceptional customer service, addressing customer
needs to promote satisfaction.
Managed supply restocking and assisted in maintaining a clean
and organized workspace.
Adhered strictly to food safety standards, ensuring compliance
and a safe environment.
Clear Harbor
Jul 2018 – Dec 2018
canefield, DM
Examination Proctor
Maintained compliance with test centre protocols, upholding
testing integrity and security.
Verified participant identification and documented relevant
behaviours and outcomes.
Provided timely conflict resolution, managing inquiries and
complaints professionally.
Worked flexible hours to meet centre demands, adjusting to
diverse scheduling requirements.