“Hi, I'm Jeddahlan Felizarta. I have over 10 years of experience in the BPO industry, with a strong background in customer service, sales, and leadership. Most recently, I worked as a Retention Sales Agent at Telus in BGC, where I helped retain customers by offering personalized solutions, upselling services, and handling sensitive information with care. Prior to that, I served as a Team Leader at The Results Companies, where I coached and mentored teams to improve their performance and customer engagement.
My approach has always been people-focused—whether it’s guiding a team or supporting customers, I aim to create positive and productive experiences. I’m passionate about contributing to organizations that promote good practices in corporate social responsibility, and I bring with me a strong sense of professionalism, adaptability, and problem-solving.
I'm now looking for opportunities where I can use my skills in communication and leadership to support meaningful goals and grow further in the sales or service industry.”
