Jemma Westlake-Guy, Hospitality/Customer Service

About

I am an English-speaking 19 year old, currently residing in France. I have 3 years experience in the hospitality sector, and more recently have had experience in the hospital and healthcare sector as a health care assistant for 1 year.

Experience

Au Pair World

Nov 2022 – Present

Buxerolles, Poitiers, France

Au Pair

From November 2022, I started work as an au pair in France for a French family. My role includes looking after their 4 children, aged 13 months, 3 years, 3 years and 6 years old, from driving them to and from school, to playing with them and teaching them English.

N/A

Jan 2016 – Present

Babysitter

I have babysat for family friends, ranging from the ages of 1 to 15, both boys and girls. We enjoyed playing games and reading bedtime stories. It is a great responsibility to look after children that are not your own and I take pride in my maturity, as well as my caring nature with children.

NHS Professionals (Bank)

Jun 2022 – Nov 2022

Arrowe Park Hospital, Wirral, England

Health Care Assistant

As a health care assistant you tend to the needs of the patients as as your wider working team. Working as part of a team and using excellent communication skills is necessary to the role. The NHS' 6 C's should encompass the role, and include communication, competence, courage, commitment, compassion and care. Also, always maintaining a professional and clinically clean working environment is essential to being a healthcare professional. I have learnt the importance of care and kindness within the role, as well as developing an awareness of the image I must maintain and the people within my care.

University of Manchester

Sep 2021 – Jun 2022

Greater Manchester

Student Midwife

I started my training to become a midwife in September 2021 and have since done 17 weeks clinical experience. As a student, observation and participation are key components of your training and you work closely alongside not just midwives, but also doctors, nurses and HCAs. I have learnt the importance of working as part of a larger team, with the NHS' 6 C's being the core components of my role. These include communication, competence, courage, commitment, compassion and care. Also, always maintaining a professional and clinically clean working environment is important to being a healthcare professional.

The Fox and Hounds

Mar 2020 – Aug 2021

Wirral, England

Runner/Waitress

I started working as a runner/waitress at the start of 2020, and I worked an 8/9 hour shift every Sunday, known to be the pub's busiest day. The job is challenging but fulfilling, and requires you to be punctual and attentive to the needs of not only the customers but also the rest of the staff. I worked as part of a large team to provide the best possible service to customers. I have learnt people and communication skills which I believe are invaluable and transferable to any job.

Birkenhead Gymnastics Academy

May 2017 – Aug 2020

Birkenhead, England

Gymnastics Coach

I am a Level 0 qualified coach, and coach acrobatic gymnastics to kids of all abilities, ranging from the ages of 4 up to the ages of 13. I did 2 one hour sessions a week after school, and in the holidays I did 2 to 3 morning or day sessions a week. The club holds competitions as well as annual displays which I was always willing to help out at, and they also started offering gymnastics birthday parties that lasted around 1 ½ hours that I was always happy to get involved with.

Gayton Pre-School

Jul 2017 – Sep 2017

Wirral, England

Pre-School Assistant

I did a week work experience at my local pre-school just to gain some invaluable experience working with young children. I thoroughly enjoyed my time and gained so much confidence and knowledge of working with younger people. Due to being a gymnastics coach, I also led some basic sports classes for the children to encourage exercise and fun within sports. Also, within the week I helped chaperone the children for their sports day, making sure that they stayed safe, hydrated and shaded from the sun, as well as having fun and being able to take part in a variety of sports events.

Education

Calday Grange Grammar School

Sep 2019 – Jun 2021

A-Level, Biology - A, Psychology - A*, Drama - A*

West Kirby Grammar School

Sep 2014 – Jun 2019

GCSE, 2 Grade 9s, 8 Grade 8s, 1 Grade 7

Jemma Westlake-Guy

Hospitality/Customer Service

Languages