Jen Roper, Recent Graduate

About

Fresh anthropology graduate with a specialization in biocultural studies seeking opportunities to learn and grow professionally. Previous employment as a remote pharmacy technician at a specialty pharmacy, as well as anthropology coursework, has provided me with experience in interpersonal communication, customer service, and problem solving in an efficient and professional manner, with sensitivity to diverse individual and cultural backgrounds.

Experience

AllianceRx Walgreens + Prime Specialty Pharmacy

Apr 2019 – May 2020

Beaverton. OR

Order Processing Technician

Responsibilities included: Processing and organizing various digital forms and documentation such as financial assistance forms, insurance documents, prescriptions, and patient records with sensitivity to diverse patient needs and backgrounds. Working collaboratively with hospitals, physician practices, and other stakeholders to ensure timely and accurate services, demonstrating strong public relations skills in a manner that respects and values diverse health practices. Providing administrative support services, including financial and personnel administration. Organizing office systems, composing correspondence, and conducting independent research in an efficient and sensitive manner.

AllianceRx Walgreens + Prime Specialty Pharmacy

Dec 2018 – Apr 2019

Beaverton. OR

Patient Care Coordinator

Responsibilities Included: Greeting and assisting individuals by phone, ensuring they felt heard and valued, and providing clear information about financial and insurance options, addressing unique needs with empathy and understanding. Remotely scheduling services with a commitment to timely and accurate delivery, respecting diverse circumstances and schedules. Utilizing strong phone-based customer service skills to interact effectively with patients, solving problems in a manner that ensures confidentiality and compliance with federal regulations.

Education

Oregon State University

Jun 2020 – Jun 2024

Bachelor of Science, Anthropology

Jen Roper

Recent Graduate

Skills

Languages