Jennifer Ellis

Professional with diverse experience offering organizational leadership, team collaboration, precise communication, and conflict resolution.

Message

Intro

University Park, IL, United States

Studied Culinary Arts and Hospitality Management at Joliet Junior College

Information Services

Joined February 1, 2024

Skills

About

I am a customer support advocate with over 10 years of experience. My expertise varies from B2B, consumer, hospitality, and healthcare.

Experience

Cigna Healthcare

Mar 2017 – Aug 2023

Virtual

Customer Service Advocate

Communication management in day to day queries of clients and insurers through different channels. Responsible for Translate communications, medical reports or other documents as needed. Provide all necessary information to the involved parties: clients, insurers, the International Customer Services, Finance and Accounting Marketing and Communication. Contribute to maintaining a co-operative and friendly working environment.

Education

Joliet Junior College

Aug 2002 – Dec 2005

Associates of Science, Culinary Arts and Hospitality Management