Creative, enthusiastic, and with a passion for offering outstanding customer service using active listening and customer needs assessment to offer targeted solutions to drive clients to success. Background in account management, merchandising, and credit control with excellent time management skills and attention to detail. Acquainted with computer applications, Microsoft Excel, Word, Emails, Salesforce, Jira, Looker, etc.
Experience
Drizly
Jul 2021 – Mar 2023
Remote
Regional Operations Associate
Booking.com
Nov 2020 – Jul 2021
Orlando, Fl
Credit Controller
Booking.com
Feb 2019 – Nov 2020
Orlando, Fl
Partner Support Specialist
Booking.com
Jan 2017 – Feb 2019
Orlando, Fl
Customer Support Specialist
SG&NYC
Jun 2016 – Nov 2016
New York, NY
Visual Merchandising Manager/ Jewelry Buyer
Mango
Oct 2014 – Jun 2016
New York, NY
Visual Merchandising Manager
Education
Berkeley College
Apr 2011 – Dec 2014
Bachelor of Business Administration (BBA), Business