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Jeremiah Emmanuel

Business Administrator

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Intro
Hamburg, Germany
Warehouse Lead at Hamburger Gewürz-Mühle Hermann Schulz GmbH
Studied Human Management and Social care. at De Johanniter, Hamburg, Germany
Studied Business Management Strategy at Concord Business School Abuja, Nigeria
Studied Entrepreneuship and business study at Federal University of Technology, Minna | Niger State, Nigeria
Studied Commerce at Federal Government High College Keffi, Nasarawa State, Nigeria
Consumer Services
linkedin.com/in/emmanuel-jerry-721b3080
Joined October 10, 2022

Skills

Languages

English
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Native or Bilingual
German
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Intermediate
About
I am a highly proficient strategist and business administrator with senior managerial background in the FinTech industry. A Tech Savvy. Eager to leverage expertise in profitability increase and process optimization to drive improved sales strategies. I'm highly motivated and goal-driven in strategic thinking, skilled in collecting, monitoring and studying data to analyze financial status and implement business strategy. In the course of my career growth, I gained vast experienced in KYC processes, physical and virtual executive assistance as well as affiliates management and customer care and in a specific way, I have made tremendous contributions in my previous job contracts ranging from executive decisions to cash inflow of over $2.3M USD in revenue
Experience
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Hamburger Gewürz-Mühle Hermann Schulz GmbH
Jul 2022 – Present
Hamburg, Germany
Warehouse Lead
• Discussing production, suggested improvements, and concerns with the supervisor. • Operating forklift and electric walkie rider to move pallets of product. • Complete production and productivity paperwork. • Ensure quality of product through your line • Make minor machine adjustments as needed
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Le Méridien Hotel
Mar 2022 – Jun 2022
Hamburg, Germany
Housekeeping
I ensured guest rooms and common areas are clean and well-maintained • Supervise, lead, and assist housekeepers in ensuring guest room are clean for guests. • Assisted in the laundry room with washing, drying, and folding linen • Assisted guests and provide exceptional housekeeping services. • Communicated with front desk team regarding rooms that are ready for new arrivals to check-in. • Trained new housekeeping staff to ensure they know all components/features of our guest service guarantee and are trained to meet service standards.
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Lufthansa German Airline. Nigeria.
Sep 2019 – May 2021
Lagos, Nigeria
Client Support Executive
• Delivered top-notch administrative support to office staff, Promoting excellence in office operations. • Resolved complex customer care issues through careful investigation and in keeping with existing policies and procedures. • Processed applications and customer documentation according to relevant policies and regulations. • Collaborated with client support agents in different time zones to ensure optimum results and customer satisfaction. • Documented records of customer interactions according to existing guidelines.
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ASO Investments PLC
Jul 2016 – Jan 2020
Abuja,Nigeria
Trade Floor manger
•Researched and implement business solutions designed to mitigate operational & financial risk for our partnered companies. •Identified And Resolved Problems through root cause analysis and research. •Maintained good financial records and reconcile payments queries. •Processed customers payment. • Collaborate with members of our IT team to identify new ways to improve our products and services for customers.
Education
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De Johanniter, Hamburg, Germany
Feb 2022 – Apr 2022
Diploma, Human Management and Social care.
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Concord Business School Abuja, Nigeria
Jan 2020 – Dec 2021
Diploma certificate, Business Management Strategy
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Federal University of Technology, Minna | Niger State, Nigeria
Dec 2013 – Nov 2018
Bachelor In Technology, Entrepreneuship and business study
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Federal Government High College Keffi, Nasarawa State, Nigeria
Sep 2010 – Jul 2013
High School, Commerce