I am a highly proficient strategist and business administrator with senior managerial
background in the FinTech industry. A Tech Savvy.
Eager to leverage expertise in profitability increase and process optimization to drive
improved sales strategies.
I'm highly motivated and goal-driven in strategic thinking, skilled in collecting,
monitoring and studying data to analyze financial status and implement business
strategy.
In the course of my career growth, I gained vast experienced in KYC processes, physical
and virtual executive assistance as well as affiliates management and customer care and
in a specific way, I have made tremendous contributions in my previous job contracts
ranging from executive decisions to cash inflow of over $2.3M USD in revenue
Experience
Hamburger Gewürz-Mühle Hermann Schulz GmbH
Jul 2022 – Present
Hamburg, Germany
Warehouse Lead
• Discussing production, suggested
improvements, and concerns with the
supervisor.
• Operating forklift and electric walkie rider
to move pallets of product.
• Complete production and productivity
paperwork.
• Ensure quality of product through your line
• Make minor machine adjustments as
needed
Le Méridien Hotel
Mar 2022 – Jun 2022
Hamburg, Germany
Housekeeping
I ensured guest rooms and common areas
are clean and well-maintained
• Supervise, lead, and assist housekeepers in
ensuring guest room are clean for guests.
• Assisted in the laundry room with washing,
drying, and folding linen
• Assisted guests and provide exceptional
housekeeping services.
• Communicated with front desk team
regarding rooms that are ready for new
arrivals to check-in.
• Trained new housekeeping staff to ensure
they know all components/features of our
guest service guarantee and are trained to
meet service standards.
Lufthansa German Airline. Nigeria.
Sep 2019 – May 2021
Lagos, Nigeria
Client Support Executive
• Delivered top-notch administrative support to
office staff, Promoting excellence in office
operations.
• Resolved complex customer care issues
through careful investigation and in keeping
with existing policies and procedures.
• Processed applications and customer
documentation according to relevant policies
and regulations.
• Collaborated with client support agents in
different time zones to ensure optimum results
and customer satisfaction.
• Documented records of customer interactions
according to existing guidelines.
ASO Investments PLC
Jul 2016 – Jan 2020
Abuja,Nigeria
Trade Floor manger
•Researched and implement business solutions
designed to mitigate operational & financial risk
for our partnered companies.
•Identified And Resolved Problems through
root cause analysis and research.
•Maintained good financial records and
reconcile payments queries.
•Processed customers payment.
• Collaborate with members of our IT team to
identify new ways to improve our products and
services for customers.
Education
De Johanniter, Hamburg, Germany
Feb 2022 – Apr 2022
Diploma, Human Management and Social care.
Concord Business School Abuja, Nigeria
Jan 2020 – Dec 2021
Diploma certificate, Business Management Strategy
Federal University of Technology, Minna | Niger State, Nigeria
Dec 2013 – Nov 2018
Bachelor In Technology, Entrepreneuship and business study
Federal Government High College Keffi, Nasarawa State, Nigeria