Jeremiah Emmanuel, Business Administrator

About

I am a highly proficient strategist and business administrator with senior managerial background in the FinTech industry. A Tech Savvy. Eager to leverage expertise in profitability increase and process optimization to drive improved sales strategies. I'm highly motivated and goal-driven in strategic thinking, skilled in collecting, monitoring and studying data to analyze financial status and implement business strategy. In the course of my career growth, I gained vast experienced in KYC processes, physical and virtual executive assistance as well as affiliates management and customer care and in a specific way, I have made tremendous contributions in my previous job contracts ranging from executive decisions to cash inflow of over $2.3M USD in revenue

Experience

Hamburger Gewürz-Mühle Hermann Schulz GmbH

Jul 2022 – Present

Hamburg, Germany

Warehouse Lead

• Discussing production, suggested improvements, and concerns with the supervisor. • Operating forklift and electric walkie rider to move pallets of product. • Complete production and productivity paperwork. • Ensure quality of product through your line • Make minor machine adjustments as needed

Le Méridien Hotel

Mar 2022 – Jun 2022

Hamburg, Germany

Housekeeping

I ensured guest rooms and common areas are clean and well-maintained • Supervise, lead, and assist housekeepers in ensuring guest room are clean for guests. • Assisted in the laundry room with washing, drying, and folding linen • Assisted guests and provide exceptional housekeeping services. • Communicated with front desk team regarding rooms that are ready for new arrivals to check-in. • Trained new housekeeping staff to ensure they know all components/features of our guest service guarantee and are trained to meet service standards.

Lufthansa German Airline. Nigeria.

Sep 2019 – May 2021

Lagos, Nigeria

Client Support Executive

• Delivered top-notch administrative support to office staff, Promoting excellence in office operations. • Resolved complex customer care issues through careful investigation and in keeping with existing policies and procedures. • Processed applications and customer documentation according to relevant policies and regulations. • Collaborated with client support agents in different time zones to ensure optimum results and customer satisfaction. • Documented records of customer interactions according to existing guidelines.

ASO Investments PLC

Jul 2016 – Jan 2020

Abuja,Nigeria

Trade Floor manger

•Researched and implement business solutions designed to mitigate operational & financial risk for our partnered companies. •Identified And Resolved Problems through root cause analysis and research. •Maintained good financial records and reconcile payments queries. •Processed customers payment. • Collaborate with members of our IT team to identify new ways to improve our products and services for customers.

Education

De Johanniter, Hamburg, Germany

Feb 2022 – Apr 2022

Diploma, Human Management and Social care.

Concord Business School Abuja, Nigeria

Jan 2020 – Dec 2021

Diploma certificate, Business Management Strategy

Federal University of Technology, Minna | Niger State, Nigeria

Dec 2013 – Nov 2018

Bachelor In Technology, Entrepreneuship and business study

Federal Government High College Keffi, Nasarawa State, Nigeria

Sep 2010 – Jul 2013

High School, Commerce

Jeremiah Emmanuel

Business Administrator

Skills

Languages