I have been working in the customer service business for 2 years and 3 months now plus a year of data entry and research. I know that doesn’t seem a lot compared to other applicants. but what I can assure is that I will share all the skills and expertise that I have learned throughout the years. Not only do I want to meet our clients expectations, I want to exceed them.
I will give my 110% to ensure that I will be an asset to the company.
Experience
Sutherland Global Services
Aug 2021 – Present
Clark, Pampanga, Philippines
Subject Matter Expert
I work as a SME for the AT&T Loyalty account. I work with 11-15 agents everyday and support them all throughout the shift in order for them to give an excellent customer satisfaction.