Jessica Lima, Product Designer | UX Designer | UI Designer | UI/UX Designer

About

I'm a passionate Product Designer dedicated to crafting seamless experiences from concept to launch. Currently freelancing at Waiuru, I lead user and market research, gather insights to structure digital products, and craft intuitive user journeys. My expertise extends to wireframing, creating design systems, prototyping in low/medium/high fidelity on Figma, and testing the software to assure a smooth user experience. Formerly, as a UX Designer intern at Ford Brasil, I honed skills in Design Thinking, working from research to the results of seamlessly crafted user experiences. As an XR Designer, I conducted research and designed immersive VR experiences, acquiring skills in software testing. Armed with a degree from UFBA and Graphic Design certifications at SAGA, I've earned recognitions, including 2nd place in the IEL Carreiras Awards for Ford, 3rd place in Bahia Faz Design, and 2nd place in the Correio de Futuro Award.

Experience

Waiuru

Mar 2023 – Present

Remote

Product Designer

As a Product Designer, I am responsible for collaborating in the end-to-end product development. - Conduct user research to gather insights for product development. - Conduct market research to gather data for defining the launch strategy. - Create the user journey and system flow. - Organize information architecture. - Create product wireframes. - Create and document the Design System. - Prototype in low, medium, and high fidelity on Figma. - Ensure the consistency of the design system in the final product. - Perform Software Tests (Functional, Black-box and Grey-box Testing) in order to ensure the functioning of the flows and the consistency of the Design System.

Ford

Jan 2023 – Dec 2023

Camaçari, Bahia, Brasil

UX Designer

- Develop new experiences through Design Thinking (immersion, ideation, prototyping). - Conduct quantitative and qualitative research to identify improvement opportunities and validate hypotheses. - Analyze research data to gain insights for improving user experience. - Facilitate workshops and collaborative dynamics with stakeholders to facilitate strategic decision-making. - Develop journeys, prototypes, and flows for web and mobile platforms. - Develop low/medium/high fidelity physical and/or digital solutions for new experiences based on design principles. - Conduct usability tests to enhance the product.

Skyland property management

Mar 2021 – Mar 2023

Kissimmi, FL, USA - Remote

Customer Service Representative

At Skyland Property Management, I thrived as a dedicated customer service agent to homes located on kissimmee-FL, ensuring tenant satisfaction through prompt response to inquiries and concerns. Beyond traditional customer service, I excelled in team management during maintenance and turnovers. Overseeing cleaning crews and maintenance teams, I ensured seamless operations thorught Guesty application. My role extended to meticulous planning, coordinating schedules, and supervising cleaning groups and tasks. Managing the entire guest experience, from arrival to departure, I orchestrated smooth transitions between stays. My commitment to excellence contributed to upholding the highest standards in property management at Skyland.

Ford

Jul 2022 – Dec 2022

Camaçari, Bahia, Brasil

XR designer

- Receive, analyze, and adapt the demands of the Feature team into an immersive and seamless VR experience. - Designing the system flow and creating VR prototypes following design and spacial computing principles. - Conduct Software Tests (Functional, Black-box and Grey-box Testing) in order to assure the correct workflow and fidelity to the initial planned experience. - Conducting research to understand user experience - Identifying areas for improvement and enhancing the product accordingly

Education

Federal University of Bahia - UFBA

Jan 2015 – Dec 2023

Bachelor's dregree, Design

School of Art Game and Animation - SAGA

Jan 2015 – May 2017

Technical degree, Computer graphics

Jessica Lima

Product Designer | UX Designer | UI Designer | UI/UX Designer

Skills

Languages