Jesus Castro

Excellent worker, fast learner and willing to learn & grow!

Message

Intro

San José, Costa Rica

Team Lead at Clearsource BPO

Studied Project Management at Tecnologico de Costa Rica

Studied Language at Universidad Internacional de las Americas

Studied Language at Universidad de Costa Rica

linkedin.com/in/jesus-castro-palma-69510523b

Joined October 19, 2022

Skills

About

Over 10 years of experience in managing groups of people, performance support, facilitating, material development and helping others develop different skills. In addition to CS experience and English/Spanish interpretation and transcription of audio/video. Experience in project management, handling small, medium and large-scale projects from beginning to end. Maintaining a good record of working within challenging environments, learning fast, preventing risks and improving processes to impact a business overall.

Experience

Clearsource BPO

Jul 2022 – Present

Costa Rica - Remote

Team Lead

Amazon

Apr 2021 – Jun 2022

Costa Rica - Office and remote

Risk Management Specialist/ SME

Amazon

Apr 2018 – Apr 2021

Costa Rica - Office and remote

Learning & Performance Facilitator

BDS Asesores

Oct 2020 – Dec 2020

Costa Rica - Remote

Translation and transcription – Freelance.

Language Line Solutions

Sep 2015 – Apr 2017

Costa Rica - Remote

Spanish Interpreter

Education

Tecnologico de Costa Rica

Jan 2022 – Oct 2022

Project Management, Project Management

Universidad Internacional de las Americas

Sep 2020 – Oct 2022

English Translation, Language

Universidad de Costa Rica

Mar 2012 – Dec 2014

English Philology/translation, Language