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Jetrin Samson

Customer Service Rep, Customer Support, Virtual Assistant, Order Manager, Sales Specialist, Appointment Setter

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About
Hi there! If you need someone independent, thorough and can start immediately, With a knack for keeping things organized and running smoothly, I bring a blend of efficiency, creativity, and dedication to support your business needs. Here’s a glimpse of what I can do: -Assist with office tasks, from scheduling interviews to managing training sessions for new hires. -Keep email communication and follow-ups timely and professional. -Coordinate meetings, calls, and appointments like a scheduling superstar. -Use a variety of software tools effectively to streamline processes. -Work collaboratively with teams to ensure seamless operations. -Sales & Upselling – Expertise in identifying customer needs and closing deals. -Virtual Assistance – Skilled in scheduling, email management, and administrative support. -Customer Support & Communication – Strong communication skills, proficient in phone, chat, and email support. I’d love the chance to bring my skills to your team and contribute to your success. Let’s connect—I’m excited to explore how I can make a positive impact on your business! Best Regards, Jetrin Samson
Experience
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Whistle Clean Australia
Jan 2021 – Mar 2022
Virtual Assistant
-Managing schedules, Email Management, Personal task, Customer Support, Answering customer inquiries
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Sutherland Global Services
Apr 2014 – Dec 2020
Customer Support
-Responding to customer inquiries through phone,email,chat -Providing Accurate Information -Resolving Issues -Processing Orders