Hi, I'm Jhanna — a motivated and detail-oriented individual with a strong background in administrative support, customer service, and receptionist roles. I've worked in fast-paced environments where I’ve learned to adapt quickly, stay organized, and communicate effectively. I'm passionate about learning new skills and taking on challenges that help me grow, both personally and professionally.
I'm especially interested in remote work opportunities where I can contribute through data entry, virtual assistance, or support roles. I’m someone who enjoys staying productive, takes pride in accuracy, and always brings a positive, team-focused attitude to everything I do.
Experience
University of Utah - Asia Campus
Jun 2024 – Jun 2025
Incheon, South Korea
Dean of Students Intern
-Assisted with front-desk operations, scheduling, and student inquiries related to academic and personal support.
-Supported student programming and events that promoted wellness, inclusion, and campus engagement.
-Worked closely with staff and departments to connect students with resources and resolve concerns.
-Helped accurate, efficient communication between students and university services.
-Helped to maintain our campus store for student students and visitors.
University of Utah - Asia Campus
Feb 2023 – May 2025
Incheon, South Korea
International Student Diplomat
-Coordinating with new international students and helping them transition to life in Korea.
-Emailing, messaging, and conversing with them to make sure that they learn about life in Korea easier.
-Mentored new international students to ensure smooth transitions to academic and cultural life in Korea.
-Facilitated onboarding through one-on-one support, messaging platforms, and informational resources.
-Advocates for international student needs by collaborating with staff and student-led organizations.
-Provided advice on local customs and cultural sensitivities, ensuring a positive study abroad experience.
-Coordinated and accompanied students on cultural based field trips.
-Coordinated and planned cultural related events on campus.
-Created guides for students to transition easier.
ABBA
Aug 2021 – Jul 2022
Rancho Cucamonga, CA
Warehouse worker
Adapted to multiple roles in a fast-paced window shade production company, supporting both front-office and warehouse operations.
Stepped in as a receptionist when needed, assisting with customer service and administrative tasks.
Contributed to various stages of production, including fabric cutting, assembly, and final packaging.
Demonstrated flexibility and quick learning to meet changing company needs across departments.
The Children’s Place
Mar 2020 – Apr 2021
Valencia, CA
Sales Associate
-At the children's place we provide great customer service by making sure that our customers find the best products for their children.
-A regular day at The Children's place includes running the register, recovering, helping with returns, opening and placing shipment on the sales floor, as well as doing SFS.