jhoni palmer, Independent contractor

About

My name is Jhoni Palmer. I am an independent contractor who work for companies all over the world. I provide services such as customer service, Sales, administrative tasks, Intake Specialist and I am currently training to be a certified Project manager. I am always seeking ways to improve myself and with over 6 years of experience I would be a great addition to any company I apply to.

Experience

Poulin Willey Anastopoulo Lawfirm

Jun 2023 – Present

Reomte

Intake specialist

As an Intake specialist my job description includes; Greeting clients and visitors with a positive and helpful attitude, Announcing clients as required and answering incoming calls professionally and directing them to the appropriate individuals. I also Assist colleagues with administrative tasks, Performing ad-hoc administrative duties, Answering, forwarding, and screening phone calls. Sorting and distributing mail, providing excellent customer service and scheduling appointments are also apart of my job description

24/7 Intouch

Oct 2022 – Jan 2023

Remote

Virtual chat operator

My Job description entailed replying to emails from customers and businesses. Communicating via live chat to provide customer service assistant to customers/guests in need of real time help. My job duties also included delivering Respect to our customers, actively listening, communicating clearly and showing empathy. I have always been a patient individual and that helped in maintaining a positive attitude which allows me to act with the highest levels of integrity and professionalism in each customer interaction.

Ibex Global

Jul 2018 – Jun 2021

Sales Agent/Customer support ku.

Education

deCarteret College

Sep 2011 – Jun 2016

CSEC certificate, Science and Business

jhoni palmer

Independent contractor

Skills

Languages