Jihas Abdulkader

About

Experienced Information Technology Officer with a demonstrated history of working in the real estate industry. Skilled in Suite, Domain Name System (DNS), Servers, Windows Server, and Network Design. Strong information technology professional with a Bachelor of Engineering (BE) focused in Electronics and Communications Engineering from Sri Subramanya College Of Engineering and Technology.

Experience

Kerala Books and Publications Society

Feb 2021 – Present

Kakkanad, Kochi, Kerala, India

IT Consultant

• Business Process Analysis and recommendation of IT upgrades for KBPS • Domain Server Installation • File Server Installation • Antivirus Server Installation • Firewall redesign and implementation including webfilter, Spam Filer, IPS & DLP • NAS Device installation for Production Office • Supervising for restructuring of cabling (Main Office & Plant) • Coordination for setting up Govt Website domain (http://kbps.kerala.gov.in/) and Email service • Coordination for new website design & Implementation • ERP System Study, Design and Documentation (Admin & Plant Operation) • Coordination for PABX Installation • Coordination to solve IT related issues

Al Hattab Holding

Oct 2019 – Mar 2020

Doha, Qatar

Information Technology System Administrator

• Implementation of Active Directory Server and adding clients to domain • Maintain Active Directory and Users • Maintain Backup using EaseUS • Maintain Fortinet Firewall using Fortigate 90E • Maintain and stabilize entire IT infrastructure • Implementation of Avaya IP Phones

Al Jassim Group

Jan 2015 – Jul 2019

Doha, Qatar

System Administrator

• Installation & Configuration of different flavors of servers (Windows Server 2008/2008R2/2012/2012R2/2016) & Computers (Windows XP/7/8.1/10) as per requirements. • Maintain Domain Server and handle AD, OU for managing users. • Maintain Application Server & Licensing Server for SAP Business One. • Maintain the backup server - Arcserve Backup. • Maintain Microsoft Office 365 Admin Portal for managing users, One Drive, Sharepoint site, etc. • Maintain Go-Global remote access Server for SAP Application Access remote users. • Maintain Avaya IP Office & Avaya Server for entire Head Office and remote location IP Phones. • Central Management of Biometric devices (COSEC MATRIX) in different locations, access level of employees, shift schedule handling etc. • Maintain the FTP connections to Head Office for Purchasing Office, Burger King, Caffé Vergnano & Applebee’s Daily Sales upload. • Maintain SOPHOS End Point Protection for 300 clients. • Installation, Configuration and maintain of SonicWALL VPN Device ((NSA 2650 (Central)/TZ215Wireless-N (Remote Location)/TZ105 (Remote Location)). • Installation, Configuration and maintainance of Cyberoam Firewall. • Installation & support for IT equipment’s (CPU, IP Phones, E-mail, Printers etc.). • Maintain backups o Database backups on daily basis. o File Level Tape Backup Weekly. o Maintain monthly backups on Tape Drive using ARCServe backup software. o Monthly backups for SonicWALL, Cyberoam, Avaya, Cosec matrix biometric database. • Maintain CCTV Access of different stores. Central management of CCTV visuals using iVMS software. • Installation, configuration and Maintenance support for different restaurant software’s MICROS, NCR Aloha & Pixel Point. • Maintain EDSS (Enterprise Decision Support System) report server. • Menu, recipe update & promotion update for different restaurants. • Maintain Digital Screen updations using central console for all restaurants (Magicinfo-Samsung).

TS Qatar Systems & Communication W.L.L

Dec 2010 – Jul 2014

Doha, Qatar

Solution Engineer

• Meet the clients to understand technical requirements. • Finalize the BOQ for IT Solution as per client needs. • Visit client site for trouble shooting issues and problem solving. • Handling AMC’s (Annual Maintenance Contract). • Design and Implement new network structure. • Configuration of Microsoft Active directory, DNS, DHCP and Terminal server on server 2003, 2008 and 2012. • Strong knowledge of TCP/IP, DHCP, DNS, WINS, Active Directory, VPN, WAN, WIFI, Firewall, Antivirus, IP Phones. • Designing and configuration Avaya IP extensions, trunks, voicemail on IP OFFICE. • Configuration of UTM features like firewall, IPS, VPN, web filtering and anti-spam on Sonicwall and Cyberoam. • Antivirus installation (Any flavor – Kaspersky, TrendMicro, Microsoft Security Essential, MacAfee, ESET etc.). • Installation and support for Microsoft products, Autodesk and Adobe Softwares etc. • VSphere 5.5 Installation and manage, good understanding on Clusters, Datastores.

The KnowledgeTree; IT Training & Solutions

Jul 2008 – Aug 2010

Kunnamkulam, Thrissur, Kerala, India

Support Engineer

• Installation, Configuration, Administration and Troubleshooting of Windows / Linux OS and other office productivity applications used in corporate environment on workstations. • Troubleshooting various issues relating to operating system, local area network and hardware malfunctions. • Configuration & troubleshooting of e-mail clients MS-Outlook/Outlook Express for Exchange & POP3 accounts. • Installing, Administrating and Troubleshooting Printers.

Education

SSCET Palany

Jun 2005 – Apr 2008

BE, Electonics & Communications Engineering

Model Polytechnic, Kallettumkara

Jun 2002 – Apr 2005

Diploma, Applied Elelctronics

Higher Secondary School Panangad

Jun 2001 – Apr 2002

SSLC, SSLC

Skills

Languages