Jill Althea Dumapias

An excellent Customer Service and Administrative Virtual Assistant

Message

Intro

Cebu City, Philippines

Studied Accounting at Stella Maris College

Joined August 3, 2022

Skills

Languages

English

Advanced

About

With over three years of experience, I am a results-oriented professional seeking a position where I can apply my knowledge and skills for professional growth and development.

Experience

Optum Global Soultions

Mar 2019 – Jul 2022

Cebu City Philippines

Customer Service Advocate

Attends to outbound and inbound calls of patients, MDO and pharmacists Explains Prescription Drug Plan coverage of patients both government and commercial plans. Process medication refills, send prescription request to MDO, and process billing.

Toyota Mandaue South

Aug 2018 – Feb 2019

Cebu City Philippines

HR Payroll

Responsible for all tasks related to payroll processing such as collecting employees timesheets, calculating wages, detailing earnings and preparing paychecks.

Education

Stella Maris College

Jun 2012 – May 2017

BS Accountancy , Accounting