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Joanna Nguyen

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About
I enjoy dynamic work environments and the opportunity to interact with a diverse range of people. I have a genuine interest in helping others and derive satisfaction from resolving client concerns. Additionally, I have excellent verbal and written communication skills to articulate information clearly to foster positive interactions.
Experience
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Mangosteen
Sep 2023 – Nov 2023
California
Server
● Ensured optimal guest experience by serving customer requests to the highest standards ● Established full knowledge of menu and specials to build rapport with customers ● Assisted other workers to achieve maximum efficiency during peak hours ● Maintained impeccably clean work stations by demonstrating strong attention to detail and a sense of urgency
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Paris Baguette
Feb 2023 – Jun 2023
California
Head Caker
● Scaling, decorating, and producing all cakes and desserts with quality and detail ● Demonstration of proper and and precise technique in production methods ● Strong time management and organization skills for consistent production ● Safe operation and maintenance of food processors, mixers, and other related equipment
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Food Safety Net Services Laboratory
Jun 2019 – Nov 2019
Texas
Microbio Lab Tech
● Preparation of samples for aseptic techniques for indicator organisms and pathogens ● Quantitative and qualitative analysis of food with their respective reagents ● Application of appropriate methods and technologies to maintain accurate and timely test results ● Provides knowledge of bacteriologic techniques and aseptic handling of infectious agents ● Proficient in Microsoft Word and Excel
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Methodist Mansfield Medical Center
Apr 2018 – May 2019
Texas
Certified Nursing Assistant
● Provides personal hygiene for patients and assist in activities of daily living ● Documents vital signs, intake and output, and test output samples ● Records and documents action by completing forms, reports, and charts ● Cross trained as unit secretary assisting in patient education, appointments, and follow-ups ● Proficient in EMR and Epic systems