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Joanne Arbon

Customer Service Representative — Successful in increasing customer retention — Salesforce — Zendesk — AVAYA

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Intro
Zamboanga City, Philippines
Studied Marketing Management at University of Mindanao
Joined February 22, 2023

Skills

Languages

English
-
Fluent
Tagalog
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Native or Bilingual
About
I am an energetic and performance-driven Customer Service Representative with 4 years of experience improving customer satisfaction, and successfully defusing the toughest clients. Excellent communication and interpersonal skills and the ability to respectfully interface with executives from various departments and divisions.
Experience
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Siblings Solutions
Apr 2018 – Feb 2023
Philippines
Customer Service Representative/ Supervisor
Provides day-to-day leadership to ensure a high performance, customer service-oriented work an environment that supports achieving the team’s mission, objectives and values.
Education
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University of Mindanao
Jun 2007 – Apr 2011
Bachelor of Science in Business Administration , Marketing Management
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