Seeking gainful full time employment in a position that utilizes 30+ years of Customer Support & Technical Analyst experience with a track record of building and growing successful departments, wherein I can apply my business and technical skills toward solving business problems and offer solutions
Experience
Ovation.io
Apr 2018 – Apr 2020
Remote
Quality Assurance specialist
• Quality Assurance- technical tester for Ovation.io LIMS application.
• Identified, analyzed and documents defects, questionable functions, errors, and inconsistencies in application.
• Escalated development related issues to JIRA, conducted retests after issues resolved by devs, tracked and reported
on issue status daily.
• Created and executed ASV test scripts using MABL & Ghost Inspector testing software
• Documented, tracked and communicated test plans, test results, analysis, and unresolved issues to provide feedback
to product owner and development team
