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John Ndukwe

Administrative Assistant Virtual Assistant Data Entry Clerk

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Intro
Ibadan, Nigeria
Data Entry Clerk at HeyFood Africa
Studied Product (UI/UX) Design at National Open university of Nigeria
Joined July 26, 2023

Skills

Languages

English
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Native or Bilingual
Igbo
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Native or Bilingual
Yoruba
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Fluent
About
Dedicated and highly organized Administrative Assistant with a successful history of efficiently supporting executives and teams. Adaptable to fast-paced settings, adept at multitasking, and possessing excellent communication and interpersonal abilities. Valued for meticulous attention to detail, proactive problem-solving, and a strong commitment to ensuring smooth office operations.
Experience
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HeyFood Africa
Aug 2023 – Present
Remote
Data Entry Clerk
Accurately input and update diverse data into databases, ensuring meticulous attention to detail. Utilize data entry tools to maintain data accuracy and integrity. Verify data accuracy by cross-referencing against source documents, swiftly resolving discrepancies. Systematically manage electronic records with structured folders and consistent naming conventions.
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Vintex Technology
Jan 2022 – Nov 2022
Ibadan, Oyo State
Administrative Assistant
Efficiently oversaw daily operations, including supplies, file organization, workspace tidiness, and office schedules while handling incoming calls. Delivered extensive admin support to executives and teams, managing calendars, coordinating meetings, travel arrangements, and expense tracking. Meticulously prepared and proofread documents and presentations. Served  as primary communication liaison, excelling in written and verbal skills. Managed incoming/outgoing emails, drafted responses, and ensured timely information dissemination to stakeholders.
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Cosmic Intelligent (KUDI INC)
Sep 2021 – Oct 2021
Remote
Acquisition Officer
Onboarded and trained agents for seamless KUDI POS Terminal usage, conducting hands-on demonstrations and interactive workshops. Subsequently, the increased adoption of the terminal led to enhanced operational efficiency and improved customer satisfaction. Efficiently replaced faulty POS Terminals for agents by promptly responding to reported issues and coordinating with technical support. Scheduled replacements, provided guidance on setup, and minimized downtime, ensuring smooth POS services. Meticulously filled comprehensive reports for both acquisitions and replacements on an Excel spreadsheet, ensuring accurate and organized data management. Additionally, I actively engaged with approximately 10 customers each day, utilizing effective communication skills to address and resolve issues they encountered with their POS Terminals. 
Education
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National Open university of Nigeria
May 2023 – Jul 2023
Certification Course, Product (UI/UX) Design