My name is John Nicoli Rombaoa, and I bring over a decade of diverse professional experience, particularly in customer service, operations, and technical support. I’m passionate about helping people and ensuring that every customer interaction is positive and productive.
Work Interests:
I'm highly interested in roles where I can directly interact with customers, solve problems, and contribute to a smooth and satisfying client experience. I enjoy fast-paced environments and am always looking for opportunities to grow, learn new tools, and take on challenges that improve team efficiency and customer satisfaction.
Strong Sides:
Excellent Communication: I’m confident in both written and verbal communication, ensuring clarity, empathy, and professionalism in every interaction.
Customer-Centric Mindset: Whether working in insurance, call centers, or tech support, I always prioritize customer satisfaction and go the extra mile to resolve issues.
Team Player: I work well with others, thrive in collaborative environments, and love supporting team success.
Adaptability: I’ve worked in various industries, so I can adjust quickly to new processes and systems.
Tech Proficiency: I’m comfortable using tools like Intercom, Slack, Google Workspace, and CRM platforms—skills that help streamline tasks and enhance service quality.
Positive Attitude: I bring energy, enthusiasm, and a genuine smile to work every day. I believe a good mood is contagious and can positively impact coworkers and customers alike.
I'm looking for a role where I can continue to build strong relationships with customers, support business operations, and be part of a team that values positivity, reliability, and quality service.