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Jomarie Pangilinan

Client Support Specialist

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Intro
Mabalacat, Philippines
Client Supoort Specialist at Clinicmind
Studied Information Technology at Mabalacat City College
Joined April 2, 2025

Skills

Languages

English
-
Intermediate
About
I am self starter freelancer, looking for a part time/full time job. I have 3 years of Customer Service experience and 4years as a Quality Assurance Analyst.
Experience
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Clinicmind
Oct 2024 – Present
Remote
Client Supoort Specialist
Provide Helpdesk support, complete client tasks and call clients when needed
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Concentrix
Nov 2020 – Mar 2023
Clark, Philippines
Sr. Quality Evaluator
Analyze calls, metrics, goal setting, coaching, reporting, auditing calls and developing action plans.
Education
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Mabalacat City College
Jun 2014 – Jul 2018
Bachelor of Science in Information Technology, Information Technology
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