Jonathan Clarke

Experienced Customer Success Manager and Copywriter

Message

Intro

Sofia, Bulgaria

Customer Success Manager at Tek Experts

Freelance copywriter at Self-Employed

Studied Teaching English as a Foreign or Other Language at International House

Studied Mathematics at The Open University, Milton Keynes, United Kingdom

Studied 'A'-levels: Mathematics , Music, Physics, Chemistry. 'O'-levels: Mathematic, Additional Mathematics, Music, Physics, French, English Language, Chemistry, Biology, Economics at Budehaven School, United Kingdom

Marketing & Advertising

jonathanmarketing.wordpress.com

Joined May 18, 2022

Skills

Languages

Bulgarian

Fluent

About

Great experience in writing marketing blogs, including SEO, content writing for webpages, proofreading others' articles and content. Experienced business development manager, including using my writing skills, warm and cold calling and the use of CRM systems, including SalesForce and HubSpot. Extending my own blog with current market trends, putting my own particular viewpoint on them.

Experience

Tek Experts

Mar 2022 – Present

Sofia, Bulgaria

Customer Success Manager

Training to maximise business customers' use of Microsoft Focus

Self-Employed

Jan 2022 – Present

Worldwide

Freelance copywriter

Offer my services for writing marketing copy for B2B companies.

Mercatus AD

May 2020 – Jan 2022

Sofia, Bulgaria

Senior Copywriter and Marketer

Senior writer of copy for the company's website and marketing blog. Also marketer on projects for Stefanini and Leadership Support GmbH

OnBoard CRM

Oct 2017 – May 2020

Sofia, Bulgaria

Expert Marketing

Onboarding and adopting partners, reporting on outcomes; writing the company blog; finding leads and qualifying them.

60K Contact Centers

May 2016 – Sep 2017

Sofia, Bulgaria

Technical Support Agent

Providing full technical support to Sky customers in the U.K. via telephone then Finding holidays for clients of Thomas Cook.

Education

International House

Feb 2012 – Jul 2012

Teaching Diploma, Teaching English as a Foreign or Other Language

The Open University, Milton Keynes, United Kingdom

Oct 2005 – Jun 2009

B.Sc. (Hons), Mathematics

Budehaven School, United Kingdom

Sep 1981 – Jun 1985

4 'A'-levels and 8 'O'-levels, 'A'-levels: Mathematics , Music, Physics, Chemistry. 'O'-levels: Mathematic, Additional Mathematics, Music, Physics, French, English Language, Chemistry, Biology, Economics