Adept at identifying discrepancies and implementing effective solutions to ensure data accuracy and integrity
Exceptional written and verbal communication skills, contributing to clear documentation and collaborative teamwork
Strong organizational capabilities with a proven track record of managing time efficiently and prioritizing tasks in high-volume environments
Commended for outstanding performance and consistent excellence in task execution
Recognized for maintaining high productivity levels while ensuring accuracy under tight deadlines
Acknowledged for delivering exceptional quality and attention to detail in all data-related processes
Honored with perfect attendance, reflecting reliability and strong work ethic
Experience
ABM Industries Inc
Jul 2024 – Feb 2025
Tulsa OK
Wheelchair Passenger Assistant
• Utilized a tablet to maintain seamless communication and coordination with supervisors to align schedules with flight itineraries.
• Alerted airport security to lost items on terminal concourses A and B, facilitating successful returns, and enhanced customer satisfaction while managing passenger luggage handling.
• Consistently reported to shifts punctually, dressed in a neat and clean uniform while assisting elderly and disabled passengers throughout the airport.
• Coordinated with airline personnel regarding passenger manifests to address wheelchair needs. While safely transporting passengers using wheelchairs to and from airplanes.
• Adhered to all safety and security regulations and delivered excellent customer service to passengers and airline representatives.
River Spirit Casino & Resort
Jul 2022 – Dec 2023
Tulsa OK
EVS Tech I
• Collaborated with leadership during nightly team meetings to identify areas requiring cleaning, leading to a more organized and hygienic environment for guests and staff.
• Utilized a radio efficiently to stay connected with a supervisor during breaks or lunch, ensuring seamless communication and workflow coordination.
• Promptly notified security via radio whenever lost wallets or cell phones were found on the casino floor while cleaning, resulting in the successful return of valuable items and enhancing customer satisfaction.
• Courteously interacted with customers, fostering positive interactions, and contributing to a welcoming atmosphere within the casino.
• Demonstrated punctuality and professionalism by consistently reporting to work on time, and wearing a neat, clean, and unwrinkled uniform, enhancing the overall image and reputation of the establishment.
Mcdonald's
Jan 2019 – Oct 2021
Tulsa OK
Crew Member
• Demonstrated integrity and honesty while interacting with customers, team members, and managers, fostering trust and loyalty among stakeholders.
• Operated drive-through window and cash register efficiently, processing transactions accurately and quickly, resulting in improved customer satisfaction and reduced wait times by 90%
• Greeted and interacted with customers pleasantly and courteously, delivering exceptional customer service and enhancing the overall dining experience.
• Prepared fountain drinks and ice cream items with precision and attention to detail, ensuring customer orders were fulfilled promptly and accurately.
• Verified that prepared food met all standards for quality and quantity, maintaining consistency and upholding food service standards.
• Adhered to food safety procedures by following company policies and health sanitation regulations, ensuring compliance, and preventing foodborne illnesses or safety hazards.
• Maintained a clean and safe work environment, including the kitchen, bathrooms, building exterior, parking lot, dumpster, and sidewalk, enhancing the overall cleanliness and hygiene of the establishment.
• Reported to all shifts on time, ready for work wearing a neat, clean, and unwrinkled uniform, demonstrating reliability and professionalism.
