I am a customer service representative with 3 years of experience with two different companies. My best skills are communication, problem solving, and being able to handle tense moments.
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Experience
Trialcard
Apr 2023 – Aug 2023
Raleigh
Customer service representative
Answer inbound calls from patients and pharmacies.
Solve inquires in a professional and timely manner
Maintain an average of 98% grading on calls
Gopuff
Oct 2020 – Feb 2023
Remote
Live monitoring Asscociate/Customer service representative.
Resolve driver complaint Issues. Communicate to drivers across the country to help get orders to customers. Resolve customer compaints
