Jorge Obregón

Message

Intro

Managua, Nicaragua

Cloud Support Engineer at Concentrix

Freelance Support Engineer at JTI Networks

Studied Cloud at Entrenamiento Certero

Studied Cloud at TECNASA

Studied Ethical Hacking at Deloitte Cyber Academy

Studied Security at Cisco Networking Academy

Studied Networking at Universidad Americana UAM

Studied Windows Server at New Horizon Nicaragua

Studied Networking at Centro Juvenil Don Bosco

Studied IT at CECNA

Studied ingeniería at Universidad Nacional de Ingeneria

Joined October 23, 2020

Skills

Languages

Spanish

Native or Bilingual

English

Fluent

Portuguese

Advanced

About

I am currently working as Cloud Support Engineer; Troubleshooting, Configuration assistance, Advisory, etc. I previously worked as Network Engineer focused on Cisco devices on Small business environment. With more than 5 years of experience on Information technology I have gained troubleshooting skills along with customer service skills. Additionally I have been working as a Freelance on-site support Engineer performing tasks like: Installation of pre-configured networking devices, remote technical assistance, Site survey, etc. Achieving my Cisco CCNA certification has given me the confidence to enhance my technical skills and get into the Cyber Security basis. I’m truly passionate about my work and I am always willing to learn more very day and do the best I can in order to succeed.

Experience

Concentrix

Apr 2019 – Present

Managua. Nicaragua

Cloud Support Engineer

Claud Suport Engineer. Office 365 Support.

JTI Networks

Jan 2018 – Present

Managua. Nicaragua

Freelance Support Engineer

Installation of pre-configured networking devices, remote technical assistance, Site survey, etc.

Concentrix

Nov 2015 – Apr 2019

Managua. Nicaragua

Cisco SBSC Support Engineer

Cisco SBSC Support Engineer TAC

Sitel Nicaragua

Jun 2015 – Dec 2015

Managua. Nicaragua

IT Support Engineer

Onesite IT Support Engineer

Sitel Nicaragua

Dec 2011 – May 2015

Managua. Nicaragua

Customer Support Representative

Education

Entrenamiento Certero

Oct 2020 – Present

Microsoft Azure FundamentalsField Of StudyInformation Technology, Cloud

TECNASA

Apr 2019 – Jun 2020

Office 365 Over view , Cloud

Deloitte Cyber Academy

Jan 2020 – Apr 2020

Ethical HackingField Of StudyInformation Technology, Ethical Hacking

Cisco Networking Academy

Jul 2018 – Oct 2018

CCNA CYBER SECURITYField Of StudySeguridad informática y de sistemas, Security

Universidad Americana UAM

Nov 2015 – Feb 2016

REDES CISCO CCNA 5.0Field Of StudyRouting & Switching, Networking

New Horizon Nicaragua

Nov 2015 – Dec 2015

Administering Windows Server 2012 training #411Field Of StudyInformática, Windows Server

Centro Juvenil Don Bosco

Jun 2013 – Jun 2014

REDES CISCO CCNA 4.0, Networking

CECNA

Jan 2013 – May 2013

Windows Server 2008Field Of StudyInstalacion y administracion de servidores windows, IT

Universidad Nacional de Ingeneria

Jan 2007 – Dec 2012

Electronic Engineer, ingeniería