I am a healthcare professional driving institutional success with a focus on social responsibility, emphasizing human values, administrative quality, and customer care.
Experience
Our Benefits Coach
Jan 2023 – Jun 2024
San Diego, CA.
Customer Service Manager
Health Insurance claims, billing & coordination.
Client facing.
Employee or companies onboarding & follow-ups.
Conduct patient intake, verify documents, and accurately manage digital files, including the handling of Medical and Insurance Billing Intake and Administration.
Employee tracking and project management.
CRM / ERM management.
Our Benefits Coach San Diego CA
Jan 2023 – Jun 2024
San Diego, CA.
Customer Service Manager
Health Insurance claims, billing & coordination.
Client facing.
Employee or companies onboarding & follow-ups.
Conduct patient intake, verify documents, and accurately manage digital files, including the handling of Medical and Insurance Billing Intake and Administration.
Employee tracking and project management.
CRM / ERM management.
Desarrollo Integral de la Familia (DIF)
Mar 2016 – Dec 2022
Querétaro, Qro. MEX
Physical Therapist Manager
Communicate and coordinate with the patients' physicians to ensure a consistent level of care.
Develop detailed treatment and care plans for each patient.
Use personal judgment based on experience to implement effective treatment combinations.
Universidad Anahuac - Health Area
Aug 2019 – Sep 2021
Querétaro, Qro. MEX
Physical Therapist Professor
Professor in Biophysics, clinical practice in traumatology, biomechanics.
Research activities.
Develop quality learning experiences that promote critical thinking in students.
Education
Universidad Anahuac
Dec 2019 – Dec 2021
Master Direction and Management of Health Companies, Health
Kinephy
Jan 2018 – Dec 2019
Specialization in Dermatofunctional Physiotherapy., Health