Jose Mora, Professional Agent

About

A goal-oriented and flexible Call Center Agent who is able to accept constructive feedback and then rectify any shortcomings. Mr. Mora is super energetic with a passion for not just achieving but exceeding targets. He can demonstrate a stable career history and has a proven track record of winning new business and driving sales revenue through the roof. Right now he is keen to join a company that offers exciting career opportunities and promising earning potential for hard working and driven professionals.

Experience

Big Block Realty - Real Estate

May 2021 – Oct 2021

San Diego

Lead Generation

As a Real Estate agent I learned the difference between meeting your sales goal and exceeding it, between providing customer service and providing quality, exemplary customer service. my duties were to collect information about the condition of the place, the motivation of the seller, timeline and the price of their property, and then submit the lead into the crm. in this industry I learned the difference between selling and building relationships and now i deliver quality instead of quantity I am familiar with podio, xencal and mojo and calltools I currently work for real estate companies.

Tradelines Services - Financial Services

Dec 2020 – Apr 2021

Florida

Sales Representative

Tradeline Services is in the business of helping people improve their credit profile and achieve their financial goals. My responsibilities in this campaign were to convert cold leads into warm leads and then reach out to the our new clients I spoke with two weeks prior to sell them the tradelines or authorized user accounts to their clients in need of a credit boost. B2B isn't simple but working with the team through slack made us gain more intel on the product and how to sell it so working with the team was a great experience as well.

Jackson Hewitt Tax Service Inc. - Legal Services

Jan 2020 – Dec 2020

Alabama

Appointment Setter

Jackson Hewitt provides year-round support to hard-working clients with innovative, low-cost tax solutions. My responsibilities were to set appointments by reaching out to consumers who used our services in the past and have them either come in with a scheduled appointment or make a virtual appointment, also to inform them that they were able to come in for a cash advance to be able to get money in this hard times.

Miles Away Trucking

Sep 2019 – Dec 2019

New Jersey

Dispatcher

I worked for miles away trucking in New Jersey and was able to monitor 5 trucks using pro transport and Omnitracs, my duties were to respond to a company's emergency or non-emergency calls for help and information, monitoring routes, updating call logs, and recording call information. keep updates in all 5 trucks that the company owned at the time and provide updates to the broker and the warehouse of their current location and ETA every 15 minutes.

Direct Energy

Oct 2018 – Aug 2019

Texas

Sales Rep

Direct Energy LP is a North American retailer of energy and energy services. The company was founded in Toronto in 1986 and now has more than four million customers in Canada and the United States. Direct Energy is a subsidiary of NRG Energy. Responsible for generating sales of energy plans in the state of Texas through a variety of methods including target marketing, competitive analysis, and providing value-added energy products, services, and recommendations.

Martini Hughes & Grossman

Jan 2018 – Sep 2018

Florida

Sales Representative

Martini, Hughes & Grossman maintains an A+ rating with the BBB and is a leading commercial collection agency, both domestic and internationally. Founded by a Judge and Certified Fraud Examiner, with over a Decade of Experience! Cold calling B2B using scripts to provide information about product's features, prices etc. and present their benefits.

Sprint

Jun 2017 – Dec 2017

Sales rep

Sales and upgrades for inbound sales for Galaxy / Iphone devices as well as answering any question that the customer may have in order to understand how their contract works. Resolving escalated complaints was my main duty everyday

Education

New Brunswick High School

May 1999 – Jun 2002

High School Diploma

Jose Mora

Professional Agent

Skills

Languages