I like to be in constant learning because with that I can get more experience in any type of environment. Currently, with the time that I have been developing my skills, I can say that I feel prepared for any type of challenge. I always say that no matter how difficult the situation gets, it is not impossible to do since everything can be done with effort and sacrifice and I have learned that from my own experience.
Experience
Teleperfomance
Jan 2022 – Present
Lima - Peru
Quality Assurance Analyst
Responsible for leading meetings with the work team (supervisors, trainers and agents). Carry out monitoring of agents and ensure that they follow the correct process.