José Petracca Pistori

IT Information Systems Technologist / en-pt and pt-en translator

Message

Intro

Curitiba, Brazil

Studied IT Information Systems Technology at Universidade Federal do Paraná

Joined August 30, 2021

Skills

Languages

English

Intermediate

About

I'm a native brazilian portuguese who have experienced over 13 years IT user-technical support and professionally especializing EN(US)/PT(BR) and vice-versa translation services working with American English major experience for years.

Experience

OI S/A.

Sep 2017 – Dec 2020

Curitiba - PR

L2 Technical Support Analyst

- Technical trial on infrastructure integrated network OI platforms to find out where customer services fails; - As failure is found out, repair services are made in order to keep customer services working on as original status; - Getting touch to technical stations related in order to get information about working on back customer services deadlines; - Customers got that informations following a cronological and assertive way and all gets registered on customer's database by especialized OI platforms.

Education

Universidade Federal do Paraná

May 2002 – Nov 2007

Graduation, IT Information Systems Technology