José Luis Rodríguez Martínez

About

Living and working in four different countries provided José a flexible and international mindset that helps him adapts quickly to new environments. Furthermore working hard, a proactive and solution-finder attitude and enjoying new chal-lenges let him find his place everywhere he worked. When lived in Argentina he worked in Banking and also managed clients from Brazil, Perú, Uruguay and Chile.

Experience

Merck KGaA

Apr 2020 – Present

Amsterdam, Netherlands

Serum Distribution Coordinator EMEA

• Process B2B orders and samples and book reservations for laboratories, hospitals, universities and pharma companies. • Ensuring that all samples, reservations and orders are processed, evaluated and booked within SLAs and KPIs and accurately in SAP PRP & PRE. • Keeping a detailed and accurate record of the ongoing Serum situation for South region customers: Italy, Portugal and Spain, providing inputs for improvement of Supply Chain processes. • Handle after-sales requests (Expediting requests, stock navigation, carriers, certificates, confirmation of Delivery dates, tracking shipments) • Troubleshooting on shipping issues, inventory and reservations discrepancies. • Master different commercial tools (SalesForce), communication tools (CRM, Avaya) and software (SAP-ERPs : PRE & NEXT) • Developing partnership with Sales Organization to ensure administrative support

DB Schenker/ Pegatron

Oct 2015 – Mar 2020

Amsterdam, Netherlands

Operations Support Coordinator

• Coordinating the O2C process, checking L/Cs, ensuring workflow within KPIs and SLAs and tracking shipments from Taiwan, USA, China and Europe. • Manage the day to day efficient transportation of outgoing and incoming products in accordance with international transportation and compliance rules & regulations, coordinating storage and distribution with stores and retailers. • Monitor, review and troubleshoot inventory transactions on a daily basis, identifying any irregularities. Provide monthly re-conciliation of inventory sub-ledger. • Receiving deliveries and ensuring that the stock delivered matches supporting documentation and reporting discrepancies to stakeholders. Order booking in SAP • Performing invoice control, reconciliations, bookkeeping and insurance claims • Negotiating with suppliers. Supporting new projects requirements. • Interacting with other departments for improvement of processes.

Education

UADE

Mar 1995 – Dec 2000

Bachelor´s Degree, Business Administration

José Luis Rodríguez Martínez

Skills