I am an enthusiast for customer satisfaction and have had over seven years of experience working in different sectors interacting and resolving people's concerns; from educational sector to the pharmaceutical industry as a pharmacy assistant and customer success attendant.
Listening and showing empathy have been my greatest tools for thriving in the workforce.
Experience
Purelife Pharmacy
Mar 2021 – Jun 2025
Lagos, Nigeria
Pharmacy Assistant
My job roles included;
1. Attend to clients in person, over the phone, and via mails, resolving concerns and making sure they get the best of experience in the health sector.
2. Cross sell through active listening.
3. Document patients' medication therapy management on a spreadsheet and followup with them to know how well they are responding to medications.
