Dedicated and adaptable professional with a strong work ethic and a diverse skill set honedthrough experience in various roles. Committed to delivering high-quality results, effectiveproblem-solving, and exceptional teamwork. Seeking opportunities to contribute skills andenthusiasm to your organization's success.
Experience
Global Strategic Business Process Solutions
Jul 2021 – Nov 2023
Bacolod CIty Philippines
Client Support Specialist
Client Assistance: Provide exceptional support to clients, including buyers, sellers, and agents, by addressing inquiries, guiding through processes, and offering information on properties and listings.
Communication: Maintain effective communication channels with clients via phone, email, and in-person meetings, ensuring timely responses and proactive engagement to meet client needs.
Documentation and Database Management: Maintain and update databases, records, and client files accurately to ensure all information remains current and easily accessible for the team.
Property Information and Research: Conduct research on properties, neighborhoods, market trends, and comparable sales to provide clients with comprehensive and accurate information.
Transaction Coordination: Assist in coordinating and managing the administrative aspects of real estate transactions, such as preparing contracts, arranging inspections, and facilitating closings.
Marketing Support: Collaborate with the marketing team to assist in the creation and distribution of marketing materials, listings, and online content to promote properties and services.
Client Relationship Management: Build and maintain strong relationships with clients,
fostering trust and loyalty by delivering high-quality service and personalized support.
Team Collaboration: Work closely with agents, brokers, and other team members to ensure seamless client experiences and provide support as needed in various aspects of
real estate transactions.
Compliance and Legal Support: Ensure compliance with legal requirements, industry regulations, and company policies in all client-related activities, maintaining confidentiality and privacy.
Continuous Learning: Stay updated with industry trends, market changes, and real
estate regulations to provide informed and up-to-date advice and support to clients and colleagues.
Education
Palawan State University
Nov 2013 – May 2019
Bachelor of Science in Information Technology, Support, administration, and design of telecommunications and computer systems