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Joshua Edlin

Customer Support Specialist

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Intro
Houston, TX, United States
Studied Geographic Information Science at Texas A&M University
Joined August 18, 2025

Skills

Languages

English
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Native or Bilingual
About
Reliable individual with creative problem-solving skills, effective multitasking, and excellent customer service. A strong team player who demonstrates the skills required to effectively meet organizational goals on time and on budget. Highly ambitious and dedicated to producing satisfactory results.
Experience
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Twitch
Mar 2020 – Jun 2025
Remote
Social Media Account Manager
Dedicated and results-driven social media account manager with a passion for online content creation, content marketing, and community engagement to enhance the online presence and growth of a Twitch streamer.
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Dick’s Sporting Goods
Aug 2022 – Jan 2023
Houston, TX
Customer Support Associate
I used in-depth product knowledge and ability to prioritize to demonstrate ability to genuinely help customers. Necessary skills included decision-making abilities and customer service.
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Enbridge
May 2021 – Aug 2022
Houston, TX
GIS Data Analyst
Geographic Information Science (GIS) Analyst in a corporate environment. Recorded and cleaned data, while being an active member of a team with multiple individuals from unique backgrounds in order to collaborate and innovate ideas.
Education
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Texas A&M University
Aug 2018 – May 2022
Bachelor of Science, Geographic Information Science