Detail-oriented and college-educated professional with 10+ years of experience in sales, retail, and customer service. Proven track record of top performance in metric-driven environments and recognized for accuracy, efficiency, and reliability. Graduated with academic honors from Central Piedmont Community College. Adept at data entry, administrative support, and task management in fast-paced settings.
Experience
Lowe's
Mar 2025 – Present
Charlotte, NC
Kitchen Design Specialist
As a Kitchen Designer and Sales Specialist at Lowe’s Home Improvement, I was responsible for guiding customers through the kitchen remodeling process from initial concept to completion. My role involved working closely with clients to understand their aesthetic preferences, functional needs, and budgetary constraints, and then translating that into tailored kitchen designs using industry-standard design software.
I regularly handled complex sales cycles, offering expert product recommendations across cabinetry, countertops, appliances, and fixtures, while also ensuring all components were compatible and up to code. Attention to detail was critical, as I managed precise measurements, inventory coordination, and the submission of accurate orders to vendors and installers.
Beyond design and sales, I maintained detailed documentation, updated customer files, and used internal systems to track project timelines and communicate with cross-functional teams. I also provided administrative support, scheduled appointments, followed up with clients post-installation, and resolved any service-related issues, ensuring a positive customer experience throughout. My ability to balance creativity with logistical accuracy helped drive consistent performance and strong client satisfaction.
