Joshua Pacamana, Data Entry Clerk

About

Hey! I'm Josh, and I am an experienced Web Content Publisher and Graphic Designer with a strong background in WordPress management, content optimization, and graphic design. Comfortable working with remote teams and handling CRM and project workflows.

Experience

RevDojo (Automotive Sales Training Provider)

Mar 2025 – Oct 2025

Pasadena, CA (Remote)

BDC Non-Voice Sales Support | Assistant Team Lead

Assistant Team Lead ● Promoted to Assistant Team Lead within 6 months due to consistent high performance ● Trained and mentored 6 new hires, improving efficiency by 30%. Providing hands-on guidance in chat handling, sales techniques, and company processes. ● Streamlined the sales team’s workflow by efficiently scheduling calendar invites and coordinating customer appointments, reducing booking conflicts and improving team response time. BDC Non-Voice Sales Support ● Provided real-time sales chat support, helping customers with product inquiries and guiding them through the purchase process. ● Handled ad hoc administrative tasks, including updating spreadsheets, organizing data, and sending follow-up messages. ● Maintained accurate records of chat interactions and sales progress within internal systems or CRM tools. ● Collaborated closely with operations and sales teams to ensure smooth lead management and client satisfaction.

House of Psalm (SEO Agency)

Feb 2022 – Mar 2023

Victoria, AU (Remote)

Part-time Web Content Publisher

● Published 50+ optimized blog posts and sales landing pages monthly, improving organic visibility and engagement ● Create and source related images such as featured image, banner, etc. ● Process and optimize images for the web for faster page speed loading ● Follow the on-page optimization checklist and ensure the quality of the content element

Bliss Drive LLC (SEO & Web Development Agency)

Aug 2016 – Nov 2020

Los Angeles, CA (Remote)

Graphic Designer | Senior Web Content Publisher

● Design online marketing materials such as coupons, logos, call-to-action banners, etc. ● Lay out content landing pages and blog posts for clients’ websites in an appealing and easy-to-read manner, further enhancing website user experience. ● Process and optimize images for the web for faster page speed loading ● Follow the on-page optimization checklist and ensure the quality of the content element ● Trained a team of 5 junior publishers on WordPress Content Management and Page Builders

Adfinity Graphic Corp.

Jan 2013 – Jan 2016

Antipolo City, PH

Junior Graphic Designer

● Designed marketing collaterals such as menus, brochures for various clientele

Education

Far Eastern University

Aug 2013 – Jun 2017

Bachelor in Fine Arts Major in Advertising Arts

Joshua Pacamana

Data Entry Clerk

Skills

Languages