Data Entry Specialist with 7+ years of experience supporting healthcare operations, e-commerce businesses, and distributed remote teams. Adept at high-volume data entry, digital documentation management, and maintaining data accuracy across international environments. Proven ability to deliver efficient, error-free data processing and administrative support in fast-paced, compliance-driven settings.
Technically skilled with advanced spreadsheet tools, cloud platforms, and database systems to streamline data workflows, enhance accuracy, and support secure recordkeeping.
Experience
Maywood Healthcare & Wellness
Oct 2021 – Present
Remote
Administrative Specialist
Healthcare provider operating a 100-bed nursing facility offering medical, rehabilitation, and social services.
- Oversaw and maintained comprehensive patient records, managing over 20,000+ confidential documents including medical histories, prescriptions, and care plans
- Developed and implemented data entry and digital filing processes, improving accuracy by 30% and reducing administrative turnaround times.
- Collaborated with healthcare teams to ensure timely, HIPAA-compliant updates of patient records.
- Provided high-level administrative support to directors and staff, including scheduling, correspondence management, and report preparation.
- Supported remote teams with secure digital file management and documentation workflows across multiple time zones.
NovaLoop Commerce
Jul 2018 – Oct 2021
Remote, USA
Administrative Assistant
Online resale business specializing in pre-owned goods and e-commerce fulfillment.
- Managed administrative operations for a high-volume e-commerce store with 400+ product listings, overseeing inventory, pricing, and order accuracy
- Streamlined order fulfillment processes, reducing shipping and payment processing times by 40%, improving operational efficiency.
- Analyzed sales and operational data, contributing to a 15% increase in monthly sales and improved product engagement.
- Handled customer communications via email and online platforms, maintaining a 98% positive customer satisfaction rating.
- Assisted with digital content management, marketing coordination, and inventory reconciliation
