User's Cover Picture
User's avatar

Joshua Tuttle

IT Support

Message
Intro
United States
IT Support at World of Awakening
Information Technology & Services
Joined April 24, 2023

Skills

About
I've worked in some of the biggest grocery and retail chains in America such as Wal-Mart and Kroger. From grocery clerk to assistant management and pretty much every position in between, my main responsibility has been customer and employee well being and satisfaction. The last few years my direction has changed, however the element of service is still highlighted. Working completely remotely for a brokerage company Gusto, I've developed skills using many online tools and new software. Digital communication has taken the forefront. With Adobe, Slack, Zoom, Excel, Google Suite and many more tools continuing to be developed. My current role has me working a hybrid remote position as a project manager in a Retreat Center. My responsibilities include instructing meditation, inter-team collaboration, leadership of the team, creating content for social platforms, scheduling, one on one support through chat and video communication, plus new skills being developed every month.
Experience
User avatar
World of Awakening
Mar 2021 – Present
Hybrid/Remote
IT Support
As an IT Support at World of Awakening, I provide technical assistance for online and offline retreats, including sound design and monitoring Zoom link. I monitor online chat platforms and provide one-on-one customer support, answering technical questions and communicating effectively with retreat attendees. I am responsible for ensuring smooth technical setup and troubleshooting any issues that may arise. My focus is on providing friendly and professional customer service to enhance the overall retreat experience.
User avatar
Kroger
Oct 2019 – Nov 2022
Denver, CO
Shop Assistant
As a shop assistant in my previous role, my responsibilities included ensuring that the store was well-stocked and that all products were properly labeled and displayed. Unloading trailers daily with up to 80,000 individual items was another key area of what I did. I also worked with 30-75 daily customers to help find the items they needed and answered any questions they had about our products. Additionally, I was responsible for keeping the store clean and tidy, including regular maintenance tasks such as sweeping, mopping, and restocking shelves. Working effectively as part of a team was essential in this role, and I collaborated closely with my colleagues to ensure that the store was running smoothly at all times. My role required me to be highly organized, customer-focused, and able to work well under pressure, all of which I was able to demonstrate as a shop assistant.
User avatar
Gusto
Oct 2021 – Mar 2022
Denver, CO/ Remote
Data Mapping Technician
As a mapping specialist, I was responsible for creating and updating health insurance forms using Adobe software. I also resolved tickets in a Universal inbox, ensuring that all inquiries were handled promptly and efficiently. Daily communication with my team was essential in this role, and I worked closely with them to ensure that all projects were completed on time and to the highest standard. I gained valuable experience in the Salesforce platform and used it extensively to manage customer data and other key information. Overall, my role required me to be highly organized, detail-oriented, and a strong communicator, all of which I was able to demonstrate through my work.
© 2026 RemoteHub, Inc.
GeneralHome PageFind WorkVolunteeringBuy ServicesBrowse PortfoliosTest Ideas
Job CategoriesMedical & HealthcareWeb, Mobile & ITMarketing & SalesBusiness & ConsultingDesign & CreativeEngineeringCustomer SupportWriting & TranslationLegal & Finance
Help & SupportHelp CenterCommunityBlogTerms and ConditionsPrivacy Policy