Hello, my name is Josue. I am a Systems Analyst with solid experience in technical support, systems administration, and IT troubleshooting.
I specialize in providing support for computer equipment and operating systems, ensuring the proper functioning of the IT environment. I have basic knowledge of Linux systems administration and can perform maintenance, configuration, and fault identification tasks in Linux-based environments.
I also have experience in network monitoring and in identifying connectivity and performance issues, which allows me to act proactively to prevent and resolve incidents that may affect operational continuity.
I have a foundation in programming, with knowledge of C++, Python, and Ruby, which enables me to collaborate in automation tasks, code analysis, and software troubleshooting.
I speak both English and Portuguese at an 80% proficiency level, which allows me to communicate effectively in multicultural work environments and handle technical requirements in both languages.
I am known for my analytical mindset, ability to work under pressure, and strong commitment to continuous improvement in IT environments.
