Journey Andrickson, Client/Customer/Patient Centered Health and Wellness Coach

About

I am currently working as an IT recruiter and career coach, though my passion lies in health and wellness. I have a 20+ year background in healthcare - both on the clinical and clerical side- and an education as a Mind Body Wellness Practitioner.

Experience

LHH Recruitment Services

Apr 2022 – Present

Remote

Executive IT Recruiter

Consistently exceed sales goals by efficiently managing time and multi-tasking. Source and interview potential candidates for clients’ various IT specialist needs. Proactively seek out new business relationships with potential clients Maintain and exceed KPIs Participate in all meetings and provide insight and advice as needed.

First Watch

Oct 2021 – Apr 2022

Highlands Ranch

Server

Consistently exceed sales goals by efficiently managing sections and multi-tasking. Answer questions about menu selections and make recommendations when requested. Serve great quality food to guests and make sure their dining experience was phenomenal. Participate as an excellent team member to accomplish goals and objectives established by the company.

CU Medicine Specialty Clinics

Feb 2021 – Oct 2021

Highlands Ranch

Patient Access Specialist

Schedule 5+ specialty healthcare providers, obtain and input of health insurance and demographic information. Accurately register all patients and update demographic information for the maintenance of the hospital. Answer telephone lines and triage as needed, obtain and create referrals. Work with insurance companies to obtain authorizations.

Clinix Center for Health

Mar 2018 – Mar 2020

Centennial, CO

Patient Care Coordinator

Greeted and checked patients in, while assuring all medical information is up-to-date. Organized and maintained patient charting process, prioritized and reviewed charts for completeness Verified insurance for treatments, collected payment from patients, and reconciled daily cash reports. Consulted with patients regarding treatment plan and determined insurance calculations and financial options. Scheduled 10 health providers, answered telephone lines, and coordinated requests of patient medical records.

Residential Housekeeping Services

Mar 2015 – Jun 2018

Austin, TX

Owner/Housekeeper

Oversaw additional hired services from independent contractors. Executed clients’ daily personal tasks and performed housekeeping duties as needed. Provided client transportation when appropriate and lent love and care to fur babies as needed.

Seton Highlands Lake

Feb 2012 – Feb 2015

Burnet, TX

Customer Service Rep Senior

Interacted with 20-30 patients daily and advocated for patients with health insurance companies. Consistently collaborated with clinical operations to perform impeccable customer service for all patients entering the facility. Rocked 7 physician schedules, ensured that office was fully stocked with supplies, and completed medical tasks when understaffed.

Capital EMS

Jul 2009 – Feb 2012

Lampasas, TX

Emergency Medical Technician

Maintained adequate supplies daily for ambulance as required by state law. Performed lifesaving services such as CPR, C-spine immobilization and splinting for trauma patients. Distinguished the cause and degree of illness or injury and demonstrated priority for needed emergency care. Expressed genuine concern and care for patients, successfully worked with a partner for extended periods of time. Effectively worked in an environment relying on teamwork, time management, and adaptive thinking to provide high quality patient care.

Education

Southwest Institute for Healing Arts

Feb 2018 – Feb 2020

Mind Body Wellness Practitioner, Holistic Hypnosis, Holistic Nutrition, Life Coaching

Journey Andrickson

Client/Customer/Patient Centered Health and Wellness Coach

Skills