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Jovan Krstic

Technical Support Specialist

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Intro
Belgrade, Serbia
TRACK & TRACE SPECIALIST at UNIQLY SOLUTIONS
Joined May 8, 2025

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Serbian
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Native or Bilingual
English
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Fluent
About
Results-driven professional with strong experience in logistics coordination, driver management, and operations support. Skilled in real-time tracking, issue resolution, and communication across teams. Currently developing technical skills in Linux system administration and infrastructure management.
Experience
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UNIQLY SOLUTIONS
Mar 2024 – Present
Nis, Serbia
TRACK & TRACE SPECIALIST
Monitoring and tracking both dedicated routes (USPS) and contracted freight in real-time using GPS (Samsara), to ensure on-time deliveries. Communicating with drivers, brokers, and dispatchers to provide accurate updates and resolve issues, including managing delays with strategic messaging. Arranging ad-hoc load recoveries to minimize pickup and delivery delays, ensuring the company maintains a near spotless reputation with brokers and a clean record on FreightGuard. Assist in driver management, including wake-up calls and shift scheduling, to maintain operational efficiency. Ensure compliance with HOS regulations by monitoring ELD (“HOS-ELD”, “Transit Tracking”, “AI ELD”). Develop and implement system optimizations to reduce human error and streamline logistics processes.