An accomplished professional with over 8 yearsβ experience handling sales and business development with a superb record of sound client management and high customer satisfaction.
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Highly skilled in prospecting new clients and developing markets, generating new business opportunities, managing major client portfolios, understanding customer needs, finding ways to improve relationship with clients, solving issues raised by customers, maintaining communication channels, making sure that the right products and services are delivered, and generating progress reports. Am also well versed in managing internal and external communications, managing social media platforms, content creation and conducting marketing campaigns.
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β― Participated as a major key player and was awarded the MOICT Framework Contract for Supply of Corporate Antivirus 2019/2021; E-Set Endpoint Security for Business Advanced, where we sold over 40,000 licenses to all government ministries, parastatals and agencies.
β― Introduced a debt collection system that increased revenue by 20% from unpaid debts.
β― Increased company sales by 30% within the first two years in the company by creating annual renewal system.
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Business Development | Account Management | Project Management| Reporting | Strategic Planning | Social Media Management | Stakeholder Management | Customer Relationship Management | Communications | Marketing | Sales
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Experience
Cloudworld Ltd
Oct 2023 β Present
Nairobi
Project Officer
Education
United States International University
β Aug 2014
Bachelors In Journalism and Organizational Psychology, Communications