I'm JA, I've been in the BPO Industry for 5 years and have experience in Customer Service, Account Management, and Sales. On the other hand, I'm striving to start my journey of becoming a Social Media Manager as I see opportunity and passion in this line of work. I'm a fast learner, detail-oriented, and very much willing to learn new things and with that, I know that I am ready to start a brand new chapter of my career. Although I don't have any experience yet, I have watched training online about Social Media Management and am excited to learn more as I move forward and help clients in accelerating their business.
Experience
Tata Consultancy Services
Nov 2021 – Apr 2022
BGC, Philippines
B2B Support
Helps pharmacists with their medical orders with Cardinal Health.
Concentrix
Jul 2021 – Nov 2021
Quezon City, Philippines
Virtual Key Account Manager
Help e-commerce businesses in Singapore manage their account using our platform (Lazada) and boost their sales.
VXI Global Holdings
Jun 2019 – May 2021
Makati, Philippines
Sales Associate
Sales Associate for AT&T Connected Car and do basic troubleshooting and customer service.
Alorica PH
Aug 2017 – Jun 2019
Makati, Philippines
Seller Support & Customer Service
Amazon Seller Support for 1 year and 10 months of Customer Service for Amazon.co.uk
Education
Rizal Technological University
Jun 2013 – Oct 2015
Bachelor of Arts in Political Science, Politics, Law, and Economics