I am an organized person, easily adapting to changes and working as a team. I like challenges in my work and I consider myself a positive leader within the organization. I love learning from my collaborators for personal and professional growth. I am a person who pays a lot of attention to details and seeks efficient solutions for the challenges that arise in each situation.
Experience
TELUS INTERNATIONAL AI DATA SOLUTIONS
Jun 2022 – Present
Guatemala
Project Coordinator TI AI - Telus International Remote
Communication with participants.
Project updates.
Feedback from client.
Feedback on their work from internal QA.
Payments.
Any change in deliverables (internal or external).
Platform updates.
Guidelines.
Different tabs document scario situations w/participants.
Creating PT identifies daily project updates from the platform.
Update PT daily and adjust status accordingly.
Document when changes were made.
Process for WorkMarket.
Gather data points (DPs} via platform and apply per item rate.
Collaboration with PM to ensure we hit client deliverables along with internal team deliverables.
Cost Tracker and payments follow up.
Jaffy Media
Jan 2022 – Jul 2022
Freelance
Project Manager
In charge of keeping track and coordinating dates between client and photographer and hiring staff for photo sessions.
Follow-up with the photographer to send the work to the client.
In charge of reviewing the quality of the photographs and carrying out the final work.
Follow up with the client after the session.
Follow up payment.
Grupo Centrans
Jan 2021 – Jun 2022
Guatemala
Project manager and Executive Assistant
In charge of creating administrative processes in order to achieve the objectives efficiently.
In charge of monitoring internal and external projects of the company for a good development and execution of these.
Implementation of changes and solutions in order to create an effective work environment.
Execution of the sustainability project budget and leader in its execution.
In charge of the Solidarity Association and of creating general policies, worker health and safety and staff conduct within the company and providing follow-up to them.
Track payments and purchase orders.
Participation in the Compliance Committee.
Participation in coexistence activities within the company in order to motivate employees and create a healthy and effective work environment.
Follow-up of agendas and decisions of the Executive Committee.
In charge of travel logistics.
Handling of confidential documents.
In charge of providing support to the Board of Directors with personal issues.
Executive Support to CEO - COO.
Boca Boca
Nov 2020 – Sep 2021
Guatemala
Head of Logistics and Customer Satisfaction
Responsible for planning and logistics of activations of products / places new to the market.
Responsible for preparing results reports to the client.
Follow up on social networks.
Travel Logistics and in charge of the agenda for appointments with clients.
EHR CONSTRUCTIONS
Oct 2018 – Jan 2021
Guatemala
Administrative and Human Resources System
Management of funds and budget of construction works.
Responsible for control of payroll and payroll, control of overtime, entry and exit, and staff vacations.
Keep personnel files updated.
Management of project bank accounts.
Payment control to suppliers.
In charge of keeping the agenda for appointments with clients and suppliers.
Control visits to works.
Monthly settlement of expenses for work.
Executive Support.
Travel Logistics.