I am an administrative assistant with over 7 years' experience in data entry, customer service, writing and web research in a sensitive corporate environment. Has an associate degree holder in public administration and web research.
I have proven interpersonal skills, attention to detail, good communication skills in both written and verbal. I also have advanced computer skills, am fast at typing, bookkeeping records and writing reports, Microsoft office skills, verifying and validating of the information. I am time disciplined and proficient at prioritizing multiple ongoing projects. Have helped different clients by being a good listener and understanding them psychologically. I have worked as a team leader that built my confidence to work independently or as part of the team.
I am dedicated, adaptable, goal oriented and highly committed person with good skills, at building and maintaining professional relationships. I am an open-minded person, first learner, good competitor, hardworking, passionate and self-motivated to read and listen. I can work under minimum supervision with quality work and finishing before time.
Experience
Evergreen Community Support
Sep 2021 – Apr 2025
Customer Service Executive
● Developed working relationships with internal and
external customers while assisting with account
management duties
● Provided company information and policies to
customers upon inquiry and answered questions
via phone, email, or online chat
● Delivered exceptional training and hands-on
motivation to team members to enhance customer
satisfaction
● Offering advice and assistance to customers,
paying attention to special needs or wants.
Virtual Online Tech
Nov 2019 – Jul 2021
Personal Assistant/ Data Entry Clerk
● Managed electronic and paper filing systems by
updating paperwork, maintaining documents, and
accurately recording information
● Organized and managed team tasks using Trello
and Asana
● Continually sought methods for improving daily
operations, communications with clients,
recordkeeping and data entry for increased
efficiency.
● Typed, compiled and prepared reports and
correspondence.
