Results-driven professional with 8+ years of remote work experience. I consistently exceed goals in client-facing roles.
Strengths:
Communication : Highly proficient in English (643 TOEFL), intermediate Mandarin & German.
Organization : Strong multitasking and CRM skills.
Results-Oriented : Top performer in every role.
Adaptable : Expert in remote work across industries.
Experience
Bright
Sep 2023 – Dec 2024
Remote
Talent Acquisition External Analyst
• Meet with residential, commercial and industrial solar panels installers to introduce them the requirements to become Bright’s business partners in order to facilitate Bright’s market expansion. Follow-up with airtable project management. Measure customer service and satisfaction.
• Negotiate installations pricing with prospective photo voltaic installers.
Achievement: Top performer from September 2023 to present reaching an average of 103% of my contractor recruiting requests goal vs expected 100%. From September 2023 to present reaching an average 120% of efficiency increase goal vs expected 100%.
Bright
Mar 2021 – Aug 2023
Remote
Sales Development Representative
• Call incoming web leads to pitch Bright's photo voltaic products in order to schedule a visit. Follow-up with retool CRM.
Achievement: Top performer from September 2022 to August 2023 reaching an average of 102% of my sales visits goal vs expected 100%. From September 2022 to August 2023 reaching an average 24.62% of my conversion rate goal vs expected 21 %.
Chinolin
Oct 2018 – Feb 2021
Remote
Account Executive
• Cold calling schools to pitch Chinolin's licenses in order to schedule a visit.
• Following-up including: calling, sending quotation and teach Mandarin-Chinese sample lessons.
Achievement: Top performer from October 2018 to February 2021 reaching 1144% of my licenses sales goal vs expected 100 %.
Escuela Bancaria y Comercial
Oct 2016 – Nov 2019
Pachuca
International Business Teacher
Achievement: From October 2016 to November 2019 covering 100% of 100% expected trainings.
Government of the State of Hidalgo
Jun 2005 – Sep 2016
Pachuca
Director
• Implementing correcting actions to give a key client a stellar customer service experience.
• Government of the State of Hidalgo Investment Representative (Shanghai Sep 2007-Aug 2009).
Achievement: From September 2015 to September 2016 100% of planned events took place vs 100% expected during governor’s work tours with 5% vs 0% expected fuel savings and 0% strikes vs 1% expected.
General Motors
Oct 2003 – May 2005
Mexico City
Buyer
• Following-up with the sourcing process.
• Coordinating GRS, GPS and CSIDS platforms.
• Preparing balanced scorecard to report in the War Room.
Achievement: From January to December 2004 reaching 6.7 % vs 6.7 % expected savings which contributed to the 20% savings in 3 years company goal.
Education
Endeavor
Jun 2022 – Dec 2022
Start-up culture Certificate, Start-up
Harvard TH Chan
Dec 2019 – Dec 2020
Business Plan Certificate, Business Administration