Justine Kay

Analyst

Message

Intro

Winnipeg, Canada

Merchandiser at Rona Plus

Technical Support Representative at Convergys

Joined April 27, 2026

Skills

Languages

English

Native or Bilingual

French

Intermediate

Japanese

Basic

About

In my role as a Technical Support Representative at Convergys, I gained hands-on experience diagnosing connectivity issues, troubleshooting system and application problems, and guiding users through step-by-step solutions. I regularly worked with different operating systems and network-related issues, strengthening my ability to identify root causes and resolve problems efficiently. This experience also improved my ability to communicate technical information clearly and work within structured environments where accuracy and reliability are essential. I am seeking an opportunity where I can apply my technical knowledge while continuing to develop my skills in system administration, networking, and security. I am a motivated and detail-oriented problem solver who works well under pressure and is committed to delivering reliable solutions.

Experience

Rona Plus

Mar 2025 – Present

Merchandiser

Convergys

May 2008 – Present

Technical Support Representative

General

Job Categories

Help & Support