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Kaitlyn Spitzer

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Intro
Freehold, NJ, United States
Joined January 6, 2024

Skills

Experience
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CIE Tours International
Nov 2022 – Nov 2023
Remote
Travel Reservations Agent
● Booked international travel packages and processed transactions for clients via inbound communication from travel agents and individual consumers. ● Developed communication methods to ensure effective communication and increase client satisfaction. ● Established positive organizational reputation through strong rapport with clients, resulting in a personal approval rating of 96%.
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JustEnglish Language School
Jun 2022 – Nov 2022
Long Branch, NJ
Teacher of English as a Foreign Language
● Instructed adult beginner-level ESL courses, utilizing communicative methods to facilitate language acquisition and engagement. ● Led classes of up to 20 students, whose native languages included Spanish, Portuguese, Turkish, Ukrainian, Russian, Uzbek, Kazakh, Hindi, Arabic, and more.
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Civics Operations Group
Jun 2021 – Sep 2021
Woodbridge, NJ
Canvassing Supervisor
● Organized teams of up to 2 dozen canvassers in eorts to increase community awareness regarding state-provided resources for residents facing hardships as a result of the COVID-19 pandemic. ● Implemented information management and communication systems to improve speed and efficiency of internal reporting and correspondence. ● Initiated the development of new canvassing methods and team-building exercises resulting in a 4x increased success rate.
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Rutgers University New Brunswick
Sep 2019 – May 2020
New Brunswick, NJ
Undergraduate Research Assistant
● Assisted Dr. R. Daniel Kelemen and Dr. Tommaso Pavone in recording trends in European Union enforcement procedures, tracking and locating the origins of infringement cases referred to the European Court of Justice, and identifying and recording political partisanship of commissioners in the European Commission. ● Conducted qualitative and quantitative dataset creation, literature analyses, and database reviews.
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Legal Services of New Jersey
May 2018 – Aug 2018
Edison, NJ
Legal Intern
● Collected personal and financial information to determine client eligibility for publicly provided legal services, composed information packages for lawyers, and connected clients with appropriate services. ● Coordinated calendars and meeting schedules. ● Handled administrative office tasks.