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KAMWENGO KAMBANGU

Customer Service Representative

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Intro
Zambia
Studied MEDICINE at DANYLO HALYSKY NATIONAL MEDICAL UNIVERSITY
Joined March 13, 2026

Skills

Languages

English
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Native or Bilingual
About
I am a medical graduate with 5 years experience in customer service and community support, passionate about helping people and creating positive experiences. I enjoy roles that allow me to solve problems, communicate clearly, and support others effectively. My strengths include strong communication, active listening, empathy, adaptability, and the ability to manage multiple tasks while staying professional and organized. I thrive in both team settings and independent work, always focused on delivering results and making a meaningful impact.
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Experience
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MEDSTAFFING
Sep 2021 – Jan 2026
USA
CUSTOMER SERVICE REPRESENTATIVE
Provided remote customer support to healthcare professionals and clients, assisting with inquiries, scheduling, and account related issues. Ensured timely resolution of concerns through clear communication and problem solving while maintaining a high level of professionalism. Supported daily administrative tasks, managed client information, and helped maintain positive relationships between the company and its healthcare workforce.
Education
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DANYLO HALYSKY NATIONAL MEDICAL UNIVERSITY
Sep 2018 – Jul 2024
MEDICINE, MEDICINE