I am C2 certified in German language (which is equivalent to a native speaker), and C1 certified in the English language. I have more than 6 years of experience in Customer service and 12 years of experience in total and handled more than 400 short and long-term projects. I also have more than 3 years of handling a team of 30-60 FTEs. Experience in Operations, Compliance, and Quality (process improvement), and I have worked with one of the largest e-commerce companies Amazon for 1 year which gave me exposure to the corporate world. Being bilingual, I got some very good opportunities in my career where I was able to recognize my skills.
