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Karina Collins

Dedicated Professional with Expertise in Data Entry, Case Management, and Customer Problem-Solving.

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Intro
Watsonville, United States
Data Analyst at Welocalize
Lab Technician at Driscoll's
Studied Biology at Cabrillo College
Studied at Watsonville Community School
Joined September 29, 2024

Skills

Languages

English
-
Native or Bilingual
About
I am an individual with a strong work ethic, known for my attention to detail and ability to manage data efficiently. I have experience in data entry and case management, which has given me valuable skills in organizing and verifying information. I enjoy roles where I can help solve problems, work with numbers, and ensure accuracy, all of which I find deeply fulfilling. My work interests include remote roles that allow me to use my skills in data management, administrative support, and communication to contribute to a team’s success. I thrive in environments where I can apply my technical skills, such as working with Microsoft Excel and other data management tools, while also bringing value through my excellent organizational and time management abilities. Some of my strong sides include my commitment to maintaining high levels of accuracy, my ability to work independently with minimal supervision, and my effective communication skills. I am also a fast learner who is always willing to adapt to new systems and processes, making me a versatile and dependable team member.
Experience
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Welocalize
Feb 2024 – Present
United States
Data Analyst
- Assessed internet search queries, providing detailed feedback; boosted search engine performance metrics by 22% and reduced irrelevant result occurrences by 30%. - Conducted thorough evaluations of search engine outcomes based on keyword analysis; increased relevancy by 22%, directly resulting in a 14% uptick in user click-through rates and engagement. - Reviewed and optimized machine learning models by meticulously following proprietary guidelines, achieving a 28% improvement in model precision and contributing to ongoing brand development.
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Driscoll's
Jul 2020 – Present
Watsonville, CA
Lab Technician
- Spearheaded sensory analysis of over 200 berry samples, focusing on aroma, flavor texture, and appearance; contributed to a 35% increase in product approval rates and enhanced market competitiveness. - Developed and applied rigorous testing protocols for food quality assessment, reducing recall incidents by 40% and improving overall product reliability and consumer trust by 50 %. - Created in-depth sensory evaluation reports that informed product development decisions, leading to a 25% enhancement in flavor profiles and a 30% boost in consumer preference scores. - Pioneered collaborative efforts to improve product quality, ensuring consumer satisfaction by streamlining production processes, cutting defect rates by 40%, and increasing overall product reliability in the food industry.
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Cabrillo College
Jan 2023 – Jun 2024
Aptos, CA
Basic Needs Case Manager
- Implemented comprehensive case management services, facilitating housing and food insecurity solutions for students; reduced emergency aid requests by 30% and secured funding for 200+ students within six months. - Managed an extensive campus outreach initiative aimed at connecting with 1,000+ students, boosting awareness of housing insecurity and achieving a 60% rise in volunteer registrations through strategic data management and compelling materials. - Partnered with outreach programs, faculty, and student services, orchestrated resource fairs, achieving a 45% rise in student engagement and providing comprehensive access to academic support services. - Facilitated support groups for Cal Fresh participants, enhancing community engagement and emotional well-being for 150 individuals while also collecting valuable feedback for continuous program improvement.
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ProteinWise
Jan 2019 – May 2020
Watsonville, CA
Shipping & Receiving
- Utilized Shopify’s comprehensive order tracking system to manage and track over 8,000 monthly online orders, resulting in a 22% decrease in order fulfillment time and a 15% increase in repeat purchases. - Executed comprehensive coordination and documentation of all shipments, ensuring precise inventory tracking and timely deliveries, which led to a 30% increase in operational efficiency and reduced customer complaints by 10%. - Formulated and executed cost-effective packing strategies that slashed shipping expenses by 20% and reduced product damage incidents by 45%, generating substantial savings of $100,000 annually. - Implemented effective communication strategies with vendors, carriers, and internal teams, reducing shipment issues by 18% and ensuring seamless operations and timely deliveries. -Conducted detailed inventory audits bi-monthly, ensuring 98% accuracy in stock levels and preventing overstocking, contributing to a 15%.
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Beverly's Fabrics
Jun 2015 – Oct 2018
Pajaro, CA
Shipping & Receiving
Executed comprehensive warehouse operations, including shipping, receiving, picking, packing, and restocking, leading to a 20% increase and a 15% reduction in processing errors for wholesale and retail products.
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Del Monaco Specialty Foods
Jan 2013 – Mar 2015
Morgan Hill, CA
Packer
- Optimized hand-packing workflow to maintain consistent speeds of 200 units per hour, directly contributing to a 25% increase in daily production output. - Coordinated high-speed assembly line activities, achieving a 20% increase in production rate and reducing operational costs by 12% through effective workflow management and real-time troubleshooting. - Conducted meticulous inspections of materials, products, and packaging boxes throughout the process, resulting in a 25% improvement in quality assurance and a 10% reduction in customer complaints. - Systemically sanitized containers, supplies, and workspaces through daily use of industrial-grad cleaning solutions; minimized risk of contamination by 35% and ensured compliance with health and safety regulations.
Education
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Cabrillo College
Jan 2019 – May 2024
Biology
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Watsonville Community School
Jan 2007 – Jan 2012
High School Diploma
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